ACFASP |
Advisory Council on First Aid, Aquatics, Safety and Preparedness |
Formed in late 1998 by the American Red Cross as an independent panel of nationally recognized health and safety experts; provides advice in areas related to the development and dissemination of audience-appropriate information and training in first aid, aquatics, safety and preparedness. |
ACFS |
Annual Chapter Financial Statement |
Yearly financial report filed by chapters; critical to maintaining public trust and ensuring accountability. |
ADA |
Americans with Disabilities Act |
A 1990 law that prohibits discrimination against people with disabilities in employment, transportation, public accommodation, communications, and governmental activities. |
ADGP |
Annual Disaster Giving Program |
Red Cross ADGP members are corporations or foundations that pledge to give anywhere from $200,000 to more than $1 million per year to the Disaster Relief Fund. They may also donate new, bulk goods or valuable services that are needed on disasters and directly reduce costs. |
AED |
Automated External Defibrillator |
A computerized medical device that can check a person’s heart rhythm, recognize a rhythm that requires a shock, and advise the rescuer (through lights, voice prompts and text messages) when a shock is needed. |
AP |
Authorized Provider |
A company, organization, agency or individual that has signed an Authorized Provider Agreement with a chapter to provide American Red Cross instructional programs |
ARC 3000 |
American Red Cross 3000 Series |
Compilation of administrative regulations and operating procedures under which the Red Cross carries out its Disaster Services program |
ATLAS |
Alliance for Technology Linking All Services |
An integrated suite of software applications for chapters that includes learning management, disaster client assistance, and human capital management |
BAT |
Basic Aid Training |
A 6-hour course that introduces youths aged 8-10 to the emergency action steps (Check-Call-Care) and to basic first aid procedures. |
BBP |
Bloodborne Pathogen |
An infectious disease, especially human immunodeficiency virus (HIV), hepatitis B virus (HBV), and hepatitis C virus (HCV), caused by exposure to blood and other body fluids. |
BHQ |
Biomedical Headquarters |
The American Red Cross' national management team for Biomedical Services |
BOG |
Board of Governors |
The governing body of the American Red Cross |
BPS |
Best Practices System |
A program for sharing information among field units and recognizing successful units, staff and volunteers |
BRM |
Business Reply Mail |
A postal process that encourages customers to reply to solicitations because the sender pays the postage for return mailings. The American Red Cross holds a BRM permit and renews it annually. |
BSD |
Blood Services Directive |
An official procedural directive from Biomedical Headquarters; it is a regulated document |
CAC |
Client Assistance Card |
A card that functions like a debit card and allows chapters and disaster relief operations to quickly provide clients with financial assistance |
CAM |
Cost Analysis Model |
A tool to help develop pricing for American Red Cross health and safety programs |
CAN |
Coordinated Assistance Network |
A partnership of leading nonprofit disaster relief organizations that participate in community-led preparedness and response coalitions and focus on ways to apply resources to most effectively serve those in need. |
CAS |
Client Assistance System |
A software program designed to manage information about the needs of disaster clients and the assistance provided to them |
CBFCU |
Clara Barton Federal Credit Union |
Financial services institution that offers a complete range of savings, deposit and lending services for Red Cross employees and volunteers who become members |
CBO |
Chapter Board Orientation |
A nine-module training course designed to prepare new chapter board members to understand and fulfill their roles, responsibilities and duties |
CBS |
Choice-Based Services |
Program that provides cost-effective solutions to help chapters meet their diverse information technology needs |
CCI |
Chapter Chair Institute |
Training to help new chapter chairs understand their role and responsibilities and the strategic issues facing the organization, both locally and nationally. |
CDAP |
Chapter Donor Acquisition Program |
Fundraising program to increase the number of new donors and reinstated donors to the Red Cross for ongoing solicitation by chapter |
CDC |
Centers for Disease Control and Prevention |
U.S. public health agency devoted to helping prevent and control infectious and chronic diseases, injuries, workplace hazards, disabilities, and environmental health threats |
CDE |
Community Disaster Education |
The process of increasing public awareness and educating members of the community in order to help people prevent, prepare for, and cope with disasters |
CDRA |
Chapter Disaster Readiness Assessment |
Evaluation to determine whether sufficient human resources and material resources exist to respond to a disaster. |
CEI |
Chapter Executive Institute |
Week-long training to support and accelerate the development of newly hired chapter executives. |
CFC |
Combined Federal Campaign |
Annual workplace fund-raising drive conducted among federal employees, postal workers and military personnel to raise money for charities, including the American Red Cross |
CHERS |
Chapter Enrollment Reporting System |
Software application used by chapters and AFES stations to support and manage information pertaining to preparedness and response training courses |
CIB |
Chapter Information Bulletin |
A document sent to chapters on an as-needed basis that details the American Red Cross response to, or anticipation of, major events such as a disaster relief operation or international crisis |
CIIPA |
Confidential Information and Intellectual Property Agreement |
An agreement prohibiting disclosure of any confidential American Red Cross information to any person not authorized to receive it or use of such information to the disadvantage of the American Red Cross |
CLC |
Creating Leadership Connections |
Leadership development course that new chapter executives and board chairs attend together when either is new to their chapter leadership positions |
COBRA |
Consolidated Omnibus Budget Reconciliation Act |
1985 federal law that requires employers, such as the American Red Cross, to offer “qualified beneficiaries” the option of continuing group health and/or dental coverage under certain circumstances |
COOP |
Continuity of Operations Plan |
Strategy for resuming critical operations efficiently and effectively if they are interrupted by emergencies |
CPR |
Cardiopulmonary Resuscitation |
Lifesaving technique combining rescue breathing and chest compression that keeps oxygenated blood flowing to the brain and other vital organs; useful in emergencies in which someone's breathing or heartbeat has stopped |
CPS |
Chapter Performance Standards |
Standards by which the performance of chartered field units are evaluated, falling into two general classifications: Core Requirements and Critical Performance Standards. The former are basic standards that establish the fundamental expectations of performance and governance; the latter are higher-level standards that identify chapters delivering superior results and demonstrating improvement over prior periods. |
CSDU |
Certified Service Delivery Unit |
A type of non-chartered unit responsible for service delivery and usually financial development activities within a defined jurisdiction, but managed by and responsible to the certifying chapter’s board of directors |
DAT |
Disaster Action Team |
A team of trained Red Cross paid and/or volunteer staff sent to the scene of a disaster to provide immediate disaster relief to those affected by disaster and to emergency workers responding to the incident |
DFRAP |
Disaster Fundraising Action Plan |
A strategy for year-round disaster fundraising and for building the infrastructure to effectively manage a fundraising campaign for a large-scale non-recurrent disaster |
DHS |
Disaster Health Services |
Provides emergency and preventive health services to disaster victims and to Red Cross Disaster Services staff assigned to provide disaster relief services |
DMHS |
Disaster Mental Health Services |
Provides mental health support to those affected by disasters (whether they have disaster-caused damage, reside in the disaster-affected area, are relatives of those affected, or have disaster-related emotional difficulties created by mass media exposure) as well as to Red Cross Disaster Services staff assigned to a disaster relief operation, and to their families |
DOC |
Disaster Operations Center |
The 24-hour operations center located at national headquarters that serves as the primary point of contact for all Disaster Services activities |
DRM |
Donor Relationship Management |
The process of developing and promoting partnerships between the American Red Cross and individual or organizational donors or prospective donors |
DRMS |
Disaster Resource Management System |
Software application to recruit, assign and track DSHR members and Response volunteers |
DRO |
Disaster Relief Operation |
A temporary administrative organization created by the Red Cross to focus resources on, and accomplish service delivery for, a specific disaster |
DRP |
Disaster Response Plan |
A document containing the compilation of hazard and risk analyses, operating procedures, directives, checklists, resource inventories, agreements, and other materials necessary for a Red Cross unit to execute an effective disaster response |
DSHR |
Disaster Services Human Resources |
Nationwide system of employees and volunteers that enables the American Red Cross to provide prompt and efficient disaster relief services to the American people |
DWI |
Disaster Welfare Inquiry |
The function within a disaster relief operation responsible for receiving and responding to inquiries about the health and welfare of individuals and families within a disaster area, collecting and reporting information about such persons, and providing services leading to the reunification of family members in an affected area |
DWIB |
Disaster Welfare Inquiry Bulletin |
A communication from national headquarters that provides field units with all known information about a disaster (e.g., extent of damage) so that units can provide this information to people wishing to place inquiries about loved ones |
ECC |
Emergency Cardiovascular Care |
The assessment and treatment of victims of respiratory and/or cardiac emergencies and stroke, including basic and advanced life support interventions |
EDDR |
Electronic Donor Distribution Report |
Monthly report that details financial contributions and inquiries received at national headquarters; enables chapters to quickly import valuable donation records (in both HTML and spreadsheet formats) into their database to re-solicit donors as quickly as possible |
EHL |
Exploring Humanitarian Law |
Educational program designed to expose teenagers (ages 13-18) to issues of humanitarian law and principles of respect for life and human dignity |
ERV |
Emergency Response Vehicle |
Vehicle used on a disaster relief operation to provide mobile or fixed feeding and, as necessary, to be used as a casework, command or communications center or to transfer supplies |
ESA |
Environmental Site Assessment |
Process by which a Red Cross unit identifies potentially hazardous conditions prior to acquiring property |
FACT |
First Aid for Children Today |
A course for children ages 5-8 (grades K-3) that teaches health promotion and injury prevention activities, including hygiene and health habits, first aid, and personal safety |
FDA |
Food and Drug Administration |
Federal agency responsible for protecting the public health by assuring the safety, efficacy, and security of human and veterinary drugs, biological products (including blood and blood products), medical devices, our nation’s food supply, and cosmetics |
FEMA |
Federal Emergency Management Agency |
Government agency charged with helping prepare the public for hazards and managing federal response and recovery efforts following any national incident |
FIT |
Fundamentals of Instructor Training |
Training course to introduce instructor candidates to the history, structure, activities and policies of the American Red Cross and prepare them to teach Red Cross specialty courses to diverse populations |
FMPP |
Financial Manual of Policy and Procedures |
Manual designed to assist chapters in ensuring that Red Cross assets are properly safeguarded and financial results are reported accurately |
FOCIS |
Field Operations Consolidated Information Systems |
Red Cross internal Website that contains service delivery, human resources, financial, demographic, market segment and jurisdictional data on all units in the Chapter Service Delivery Network |
FRN-OCRA |
Funds Raised for National - Online Chapter Reporting Application |
Fundraising reporting system that enables chapters to post donation information to the Field Unit Reporting Portal |
FURP |
Field Unit Reporting Portal |
Website on which field units post their annual budgets and other financial information |
GSD |
General Services Division |
The division within national headquarters responsible for procurement, warehousing, maintenance, and distribution of goods and services to Red Cross units |
HIV |
Human Immunodeficiency Virus |
Either of two closely related viruses responsible for AIDS that can be transmitted through infected blood |
HRP |
Hurricane Recovery Program |
A dedicated effort by the Red Cross to support families and communities devastated by hurricanes Katrina, Rita and Wilma |
HRPPM |
Human Resources Policy and Procedure Manual |
Compilation of personnel policies and procedures that apply to employees and volunteers in nationally paid units |
HSS |
Health and Safety Services |
Line of services consisting of community education and training in first aid, CPR, aquatics and water safety, HIV/AIDS prevention, and mission-related caregiving for the elderly and other priority groups |
HSSAT |
Health and Safety Services Administrator Training |
Course designed to provide participants with the basic knowledge needed to effectively manage a Health and Safety Services Program in a chapter |
ICP2 |
Indicators of Chapter Performance and Potential |
Performance measurement system that provides chapters with information on their current performance and maximum potential in several areas: service quality, fundraising efficiency, volunteer satisfaction, etc. |
ICRC |
International Committee of the Red Cross |
An impartial, neutral and independent organization dedicated to protecting the lives and dignity of victims of war and internal violence and providing them with assistance |
IDWI |
International Disaster Welfare Inquiry |
A request for information about relatives who are citizens of other countries and who are believed to live in areas affected by a disaster overseas and with whom no contact is possible |
IFRC |
International Federation of Red Cross and Red Crescent Societies |
A coalition of individual Red Cross and Red Crescent national societies that coordinate relief efforts throughout the world occurring outside the theater of war and other forms of armed conflict |
IHL |
International Humanitarian Law |
The branch of international law that encompasses humanitarian principles and international treaties that seek to save lives and alleviate the suffering of both combatants and noncombatants during armed conflict |
JP |
Jefferson Park |
National headquarters facility located in Falls Church, Virginia. |
LMS |
Learning Management System |
Web-based application that schedules, manages and tracks online and classroom-based training and also launches online course content |
MAP |
Merit Award Process |
Compensation program at national headquarters to reward top contributors so as to encourage the retention of high-performing employees |
MAPP |
Manual of Administrative Policies and Procedures |
Compilation of the national policies and procedures related to activities in Health and Safety Services training and education and related products |
MASRU |
Military Aid Society Referral Unit |
The Armed Forces Emergency Services technical resource unit, located at national headquarters, that processes military aid society referrals |
MDA |
Magen David Adom |
The Israeli equivalent of the Red Cross; admitted to membership in the International Red Cross Movement in June 2006 after a Diplomatic Conference adopted a new neutral symbol, the "Red Crystal," enabling the MDA to use the Red Shield of David inside the crystal when operating outside of Israel |
NAN |
National Account Network |
A network of chapters that have agreed to provide services to national or regional customers; allows customers to enter into a single agreement with the Red Cross to receive courses or services over a broad geographical area. |
NAT |
Nurse Assistant Training |
Training to enable nurse assistants to provide quality care for residents in long-term care facilities |
NHQ |
National Headquarters |
The principal office of the American Red Cross and of its corporate management; located in the Washington, D.C. metropolitan area. |
NNC |
National Nursing Committee |
Supports and promotes the involvement of nurses, primarily volunteer nurses, throughout the American Red Cross |
NPM |
National Preparedness Month |
Month (usually September) devoted to increasing public awareness about the importance of preparing for emergencies and encouraging individuals to take action |
NRP |
National Response Plan |
All-hazards plan that establishes mechanisms for federal government involvement in, and coordination of, incident management operations; the American Red Cross helped draft the plan and plays a significant role in it |
NSC |
National Safety Council |
Organization that promotes safety, health and environmental policies, practices and procedures that prevent and mitigate human suffering and economic losses arising from preventable causes |
NTL |
National Testing Laboratory |
A Red Cross lab that performs blood testing services for all Blood Services regions |
NVOAD |
National Voluntary Organizations Active in Disaster |
A coalition of national voluntary organizations, including the American Red Cross, with a common interest in providing disaster relief. |
OGC |
Office of the General Counsel |
Chief legal office of the American Red Cross; ensures that the Red Cross complies with all applicable laws and that all legal matters involving the corporation are resolved in a manner that best protects our interests |
ONCOV |
Office of the National Chair of Volunteers |
Office at national headquarters that helps ensure effective volunteer deployment, identify productive and creative volunteer roles, recruit suitable volunteers, and track and evaluate the contributions of volunteers to the Red Cross |
ORB |
Online Resource Book |
A Web-based collection of disaster-specific data and resources that provides Red Cross field units with up-to-the-minute information to answer inquiries from the public and the media |
OSHA |
Occupational Safety and Health Administration |
U.S. government agency that aims to ensure worker safety and health in the United States by working with employers and employees to create better working environments |
PDP |
Performance Development Process |
National headquarters program to evaluate employees and help align individual goals with the overall strategic objectives of the organization |
PRSA |
Public Relations Society of America |
Organization dedicated to advancing the standards of the public relations profession and providing members with professional development opportunities |
PSA |
Public Service Advertising |
Advertising produced for public benefit and aired on a free, space-available basis on behalf of a non-profit organization; the primary form of Red Cross advertising |
QRT |
Quick Response Team |
A team deployed to a threatened or affected area to make an on-site assessment of the scope of a disaster, its impact, and the need for resources and to recommend any actions necessary to initiate, support, or expand Red Cross service delivery |
REAP |
Real Estate Approval Process |
Procedures and policies governing the acquisition, renovation, sale, demolition, or lease of property by Red Cross units |
RED |
Retain Episodic Donors |
A project to engage, cultivate and solicit donors who gave to the 2004 tsunami and 2005 hurricane relief efforts to convert them to regular Red Cross donors |
ROC |
Regional Operations Center |
Temporary federal operations facility established by a regional office of FEMA to coordinate federal disaster response and recovery activities in that region until the disaster field office becomes operational |
RRT |
Rapid Response Team |
Communications specialists who mobilize before, during, or immediately after a disaster strikes and work with media to provide people living outside the affected area with key messages about preparedness and response and with overall information about our relief efforts in this particular disaster |
SAF |
Service to the Armed Forces |
A line of Red Cross services for members of the U.S. military and their families, especially emergency communications during times of family crisis. |
SAS |
Shared Administrative Services |
Project to create an integrated system of technology, processes and controls for many of the organization's administrative functions; establishes a single system that allows for uniformity of financial and administrative data |
SCA |
Sudden Cardiac Arrest |
Condition arising when electrical impulses in the heart suddenly become chaotic, causing the heart's pumping action to stop abruptly; requires immediate restoration of normal heart rhythm, which can be accomplished through use of automatic external defibrillators (AEDs) |
SCC |
State Coordinating Chapter |
A chapter designated to provide overall leadership and administration of disaster relief planning within a state |
SD21 |
Service Delivery for the Twenty-First Century |
Initiative approved in 1991 that established a framework for chapter service delivery consisting of services that chapters MUST, SHOULD, and MAY deliver to retain their charter |
SFI |
Strategic Fundraising Initiative |
A plan to help the Red Cross improve its financial viability by raising money more efficiently and improving the donor experience |
SIP |
Select Investment Program |
Professionally managed investment program that enables Red Cross units to invest endowment and discretionary assets |
SOAP |
Strategic Opportunity Assessment Project |
Initiative to review and assess the merits of organization-wide projects, programs, and partnerships suggested by Red Cross employees or volunteers |
SOU |
Statement of Understanding |
Formal agreement between the American Red Cross and another organization to participate in a long-term cooperative relationship |
SOX |
Sarbanes-Oxley Act of 2002 |
U.S. law designed to strengthen federal oversight of public companies and bringing more transparency to corporate dealings, particularly financial and management matters |
SRP |
September 11 Recovery Program |
Initiative to provide long-term services, including financial assistance and referral to social work agencies for case management needs, to individuals and families directly affected by the terrorist attacks on Sept. 11, 2001 |
SSC |
Shared Services Center |
Facility in Charlotte, North Carolina, that serves as a centralized processing center for the key accounting and purchasing functions of the American Red Cross |
SSDA |
State Service Delivery Area |
A geographical area that is not within the jurisdiction of a chapter; formerly called a “gap area” |
SSI |
School Safety Initiative |
American Red Cross movement to support schools in developing the skills and confidence to prevent, prepare for and respond to natural disasters, accidents, and human-caused emergencies like shootings and terrorism; serves as the “prototype” for the Together We Prepare-Schools program |
SST |
Sport Safety Training |
Sports injury prevention, first aid and CPR training course tailored for coaches, athletic trainers and others who support and supervise organized athletics |
TLD |
Training and Leadership Development |
Department at national headquarters charged with developing and delivering state-of-the-art leadership training for volunteers and employees and providing a clearly-defined "learning path" for aspiring employee and volunteer leaders |
TRP |
Tsunami Recovery Program |
Five-year recovery program established six months after tsunami struck South Asia in December 2004 |
TWP |
Together We Prepare |
Initiative that encourages five actions -- make a plan, build a kit, get trained, volunteer, and give blood -- that every organization, individual and family should take to better prepare themselves for an emergency or disaster |
VAI |
Volunteer Administration Institute |
Professional development conference that focuses on building volunteer capacity and developing volunteer resources management strategies to meet business and strategic goals |
VAVS |
Veterans Affairs Volunteer Services |
Program through which Red Cross volunteers help provide military veterans in VA medical facilities with physical rehabilitation, nursing, social work, and other services |
VOAD |
Voluntary Organizations Active in Disaster |
State or regional coalition of voluntary organizations with a common interest in providing disaster relief |
WSI |
Water Safety Instructor |
Course that trains instructor candidates to teach water safety, including strategies for planning and conducting effective and safe swim lessons |